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Can't switch accounts when using passkey #4301
Description
Steps To Reproduce
- Go to 'github.com'
- Click on 'sign in with passkey'
- Attempt to switch Bitwarden account to an another signed in account
Expected Result
It is possible to choose a passkey from another signed in Bitwarden account
Actual Result
Only accounts in the currently selected Bitwarden account is shown and there is no option to see passkeys in another account. In earlier versions of the app, there was a profile icon in the top bar that would allow switching Bitwarden accounts during the passkey flow
Screenshots or Videos
Screen_Recording_20241114_112007_Bitwarden.mp4
Additional Context
No response
Build Version
2024.11.4
What server are you connecting to?
US
Self-host Server Version
No response
Environment Details
- Device: Samsung Galaxy S24+
- OS: Android 14, One UI 6.1
Issue Tracking Info
- I understand that work is tracked outside of Github. A PR will be linked to this issue should one be opened to address it, but Bitwarden doesn't use fields like "assigned", "milestone", or "project" to track progress.
Reacted by Felitendo and Hannes Hultergård
Activity
bitwarden-bot commentedon Nov 13, 2024
Thank you for your report! We've added this to our internal board for review.
ID: PM-14912
ajasnz commentedon Nov 14, 2024
I can see a number of pull requests about a month ago that seem to be designed to remove and block account switching which I am guessing is the cause of this issue.
This means I now need to open Bitwarden and switch to the right account before initiating a passkey unlock flow whereas previously I could switch throughout. This adds more friction for the end user and increases error rates with the wrong account. Please either bring back account switching or display all passkeys across all accounts in the popup (there seems to be a pull request for this, but it doesn't work.
sammbw commentedon Nov 14, 2024
Hi there,
Thank you for your report!
I was able to reproduce this issue, and I have flagged this to our engineering team.
If you wish to add any further information/screenshots/recordings etc., please feel free to do so at any time - our engineering team will be happy to review these.
Thanks once again!
Hannnes1 commentedon Jun 5, 2025
I would just like to clarify that the same issue exists in the browser extension as well, but maybe you are aware of that already.
closebot-bw commentedon Feb 11, 2026
This issue has been automatically marked as stale due to inactivity. It will be closed in 2 weeks (February 25, 2026) if no further activity occurs.
If this issue is still relevant and you would like to keep it open, please:
Thank you for your contribution to this project! 🙏
Hannnes1 commentedon Feb 11, 2026
This issue is still relevant.
github-actions commentedon Oct 10, 2026
This issue has been automatically marked as stale due to inactivity. It will be closed in 2 weeks if no further activity occurs.
If this issue is still relevant and you would like to keep it open, please:
Thank you for your contribution to this project! 🙏
Hannnes1 commentedon Oct 22, 2026
This issue is still relevant.
guillemvela commentedon Nov 12, 2026
Still very relevant, can't properly log into my work Outlook because I mostly use my personal Bitwarden account...