A powerful, feature-rich Discord ticket bot powered by Groq AI. AI automatically helps users until a staff member claims the ticket.
✨ Features • 🚀 Setup • 📖 Commands • 🤖 AI System • ⚙️ Configuration
- Multi-category tickets with dropdown selection
- 6 default categories (General, Billing, Bug, Suggestion, Partnership, Application)
- Custom categories — add/remove any time
- Ticket numbering — every ticket gets a unique
#0001ID - Per-user ticket limits — prevent spam (1-10 max)
- Ticket blacklist — block specific users
- Auto-responds to users in unclaimed tickets
- Pauses instantly when a staff member claims the ticket
- Resumes if ticket is unclaimed
- Context-aware — remembers conversation history (last 15 messages)
- Server-aware — teach it your server's rules, products, info
- Step-by-step answers — explains Discord features, troubleshoots issues
- Claim system — staff can take ownership of tickets
- Priority levels — 🟢 Low / 🟡 Medium / 🟠 High / 🔴 Critical
- Transcript export — save full chat history as
.txt - Force close — admin override to close any ticket
- Close all — bulk close all open tickets
- Add/Remove users — guest access management
- Transfer ownership — move ticket to another user
- Full action logging — every action logged to a channel
- Auto-transcript — saved automatically on ticket close/delete
- DM notifications — users get DM'd when ticket closes
- Feedback system — star rating + comments via DM
- Interactive setup wizard — dropdown-based, no commands needed
- 10+ toggle-able features — enable/disable anything
- Custom welcome messages — with
{user}and{server}variables - Custom close messages
- Auto-close timer — close inactive tickets automatically
- Persistent views — buttons work after bot restart
| Requirement | Version |
|---|---|
| Python | 3.10+ |
| discord.py | 2.3.0+ |
| aiohttp | 3.9.0+ |
| Groq API Key | Free at console.groq.com |
| Discord Bot Token | discord.com/developers |
Step 1 — pip install -r requirements.txt Step 2 — python main.py Step 3 — Enjoy!!