Add My cases to the navbar

[zpriddy]

Add My Cases to the nav bar as not all cases will always have tasks.

[nadouani]

Hello, I think this kind of quick filters should be handled from the case list view, or if we decide to put a menu item on that toolbar (which takes space), it should redirect to case list page with the prefilled filters.

[nadouani]

Another idea could to allow users to define their own views, and have a sort of bookmarked searches

[crackytsi]

From my operation perspective I also think the quick-filters already cover the functionality, but being able to define user local or global (=for all users) quick-filters (depending on your operation model) might bring a big win.
Never the less a great initiative for the whole project community.

[zpriddy]

Another idea could to allow users to define their own views, and have a sort of bookmarked searches

I like this idea a lot. This would be very useful for Alerts too in the use case that you have multiple subteams and alerts are tagged with each subteam. A user could setup the filter to only show New or Updated events for that subteam

[nadouani]

Exactly. That way, the feature is made generic and every user could do what he wants :)

[zpriddy]

So this is my thoughts:

• Keep the current case list. This is useful for searching for cases
• Create a My Cases tab. However the filters are setup in this tab would be the number that is displayed next to My Cases - This also solves another problem that I have realized. When onboarding new people they get very confused how to get to the case list because there is nowhere that lists cases.
• Use the filter that is the alerts tab set by the user as the filter for the number of alerts.
• Future: Add option for users to turn on/off My Cases, My Tasks, Waiting Tasks in the menu bar. In many use cases the number of tasks isn't important, but rather the number of cases. However I can see how the other way around is very useful in other use cases. So the ability to customize it would be really nice.

What are your thoughts on this?

Im still trying to figure out how to use the controllers to get the persistent filters to work for the numbers.