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Add KB support articles: gaps and troubleshooting content not covered…#2639

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Add KB support articles: gaps and troubleshooting content not covered…#2639
anastasiaguspan wants to merge 4 commits into
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kb_refresh

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@anastasiaguspan
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@anastasiaguspan anastasiaguspan commented May 18, 2026

Support OKR

Draft articles.

69 articles created from the last year of zendesk support tickets for customer support tickets based on recurring issues and time-to-resolve.

Many, especially for Weave, ended up being fundamental docs questioned that have since been answered in created, dedicated docs pages. and we don't want to maintain a source of truth in two places for a lot of these topics.

So, that set was then diffed with existing docs content, leaving 24 articles that are actually a gap in our docs or a partial gap in our docs.

the following are highest priority as FULL GAP

api-error-code-422-invalid-request-parameters
how-do-i-download-the-console-log-file-from-a-run
how-do-i-log-nlp-metrics-and-text-outputs-in-wandb
how-do-i-use-wandb-with-jax
i-deleted-my-team-and-now-i-cant-create-a-new-one
why-does-my-api-key-fail-with-must-be-40-characters
why-is-my-wandb-run-slow-to-initialize-or-upload

the rest are considered partial gap to our covered docs content.

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github-actions Bot commented May 18, 2026

Knowledgebase navigation update

  • Tag pages modified: 2 pages.
  • Keywords not on the allowed list: 7 distinct keywords.

Generator warnings

  • Unknown keyword Teams used in support/models/articles/how-do-i-create-a-new-team-in-wandb.mdx. Add it to scripts/knowledgebase-nav/config.yaml to suppress this warning.
  • Unknown keyword Org Management used in support/models/articles/how-do-i-create-a-new-team-in-wandb.mdx. Add it to scripts/knowledgebase-nav/config.yaml to suppress this warning.
  • Unknown keyword API used in support/models/articles/how-do-i-paginate-through-large-api-results-in-wandb.mdx. Add it to scripts/knowledgebase-nav/config.yaml to suppress this warning.
  • Unknown keyword Workspace used in support/models/articles/how-do-i-use-the-parallel-coordinates-chart-in-wandb.mdx. Add it to scripts/knowledgebase-nav/config.yaml to suppress this warning.
  • Unknown keyword API Keys used in support/models/articles/why-does-my-api-key-fail-with-must-be-40-characters.mdx. Add it to scripts/knowledgebase-nav/config.yaml to suppress this warning.
  • Unknown keyword Authentication used in support/models/articles/why-does-my-api-key-fail-with-must-be-40-characters.mdx. Add it to scripts/knowledgebase-nav/config.yaml to suppress this warning.
  • Unknown keyword SDK used in support/models/articles/why-does-my-api-key-fail-with-must-be-40-characters.mdx. Add it to scripts/knowledgebase-nav/config.yaml to suppress this warning.

From workflow run 26043246796

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mintlify Bot commented May 18, 2026

Preview deployment for your docs. Learn more about Mintlify Previews.

Project Status Preview Updated (UTC)
wandb 🟢 Ready View Preview May 18, 2026, 2:44 PM

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github-actions Bot commented May 18, 2026

📚 Mintlify Preview Links

🔗 View Full Preview

✨ Added (31 total)

📄 Pages (31)

File Preview
support/inference/articles/api-error-code-404-model-not-found.mdx Api Error Code 404 Model Not Found
support/inference/articles/api-error-code-422-invalid-request-parameters.mdx Api Error Code 422 Invalid Request Parameters
support/models/articles/can-i-resume-a-run-inside-a-sweep.mdx Can I Resume A Run Inside A Sweep
support/models/articles/how-do-i-connect-to-a-self-hosted-wb-server.mdx How Do I Connect To A Self Hosted Wb Server
support/models/articles/how-do-i-create-a-new-team-in-wandb.mdx How Do I Create A New Team In Wandb
support/models/articles/how-do-i-download-the-console-log-file-from-a-run.mdx How Do I Download The Console Log File From A Run
support/models/articles/how-do-i-invite-a-user-to-my-wb-team.mdx How Do I Invite A User To My Wb Team
support/models/articles/how-do-i-log-gradients-and-model-weights-with-wandb-watch.mdx How Do I Log Gradients And Model Weights With Wandb Watch
support/models/articles/how-do-i-log-nlp-metrics-and-text-outputs-in-wandb.mdx How Do I Log Nlp Metrics And Text Outputs In Wandb
support/models/articles/how-do-i-paginate-through-large-api-results-in-wandb.mdx How Do I Paginate Through Large Api Results In Wandb
... and 21 more files

📝 Changed (22 total)

📄 Pages (22)

File Preview
support.mdx Support
support/inference.mdx Inference
support/inference/tags/authentication-access.mdx Authentication Access
support/models.mdx Models
support/models/articles/how-do-i-delete-a-team-from-my-account.mdx How Do I Delete A Team From My Account
support/models/tags/administrator.mdx Administrator
support/models/tags/alerts.mdx Alerts
support/models/tags/artifacts.mdx Artifacts
support/models/tags/connectivity.mdx Connectivity
support/models/tags/environment-variables.mdx Environment Variables
... and 12 more files

🤖 Generated automatically when Mintlify deployment succeeds
📍 Deployment: e08fe72 at 2026-05-18 15:32:29 UTC

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github-actions Bot commented May 18, 2026

🔗 Link Checker Results

All links are valid!

No broken links were detected.

Checked against: https://wb-21fd5541-kb-refresh.mintlify.app

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