DigiToken/help.html at main · th4RUK4/DigiToken · GitHub

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<!DOCTYPE html>
<html lang="en" data-theme="light">

<head>
    <meta charset="UTF-8">
    <meta name="viewport" content="width=device-width, initial-scale=1.0">
    <title>DigiToken - Help & Support</title>
    <link href="https://fonts.googleapis.com/css2?family=Inter:wght@400;500;600;700&display=swap" rel="stylesheet">
    <link rel="stylesheet" href="assets/css/style.css">
    <link rel="stylesheet" href="assets/css/dashboard.css">
    <style>
        .faq-item {
            border-bottom: 1px solid var(--border-color);
        }

        .faq-question {
            padding: 15px 0;
            font-weight: 600;
            cursor: pointer;
            display: flex;
            justify-content: space-between;
            align-items: center;
        }

        .faq-answer {
            padding-bottom: 15px;
            color: var(--text-muted);
            display: none;
            line-height: 1.6;
            font-size: 0.95rem;
        }

        .faq-item.active .faq-answer {
            display: block;
        }

        .faq-icon {
            transition: transform 0.3s;
        }

        .faq-item.active .faq-icon {
            transform: rotate(180deg);
        }

        .support-card {
            background: linear-gradient(135deg, var(--primary-color) 0%, #4facfe 100%);
            color: white;
            padding: 20px;
            border-radius: 12px;
            text-align: center;
            margin-bottom: 20px;
        }
    </style>
</head>

<body class="dashboard-page">
    <nav class="navbar">
        <a href="dashboard.html" class="nav-brand" data-back>
            <span style="font-size: 1.2rem;">←</span> Back
        </a>
        <div style="font-weight: 600;">Help & Support</div>
        <button id="theme-toggle" class="theme-toggle"></button>
    </nav>

    <div class="container" style="padding-top: 80px;">

        <!-- Support Hero -->
        <div class="support-card">
            <div style="font-size: 2rem; margin-bottom: 10px;">🎧</div>
            <h2 style="margin-bottom: 5px;">Need Assistance?</h2>
            <p style="opacity: 0.9; margin-bottom: 15px;">Our support team is available 24/7 for you.</p>
            <button class="btn"
                style="background: white; color: var(--primary-color); width: auto; font-weight: 600;">Contact
                Support</button>
        </div>

        <div class="card">
            <h3 style="margin-bottom: 20px;">Frequently Asked Questions</h3>

            <div class="faq-list">
                <div class="faq-item">
                    <div class="faq-question" onclick="toggleFaq(this)">
                        How do I get a token?
                        <span class="faq-icon">▼</span>
                    </div>
                    <div class="faq-answer">
                        You can get a token in two ways:
                        <ul style="margin-left: 20px; margin-top: 5px;">
                            <li><strong>Online Booking:</strong> Log in to the dashboard, click "Book Token", select
                                your service and time slot.</li>
                            <li><strong>Walk-in:</strong> Visit our service center and our staff will issue a Walk-in
                                (W-xx) token for you.</li>
                        </ul>
                    </div>
                </div>

                <div class="faq-item">
                    <div class="faq-question" onclick="toggleFaq(this)">
                        What happens if I'm late?
                        <span class="faq-icon">▼</span>
                    </div>
                    <div class="faq-answer">
                        If you miss your called number, please report to the service desk immediately. We might be able
                        to slot you in as a "No Show" recovery, or you may need to take a new Walk-in token.
                    </div>
                </div>

                <div class="faq-item">
                    <div class="faq-question" onclick="toggleFaq(this)">
                        How do notifications work?
                        <span class="faq-icon">▼</span>
                    </div>
                    <div class="faq-answer">
                        We send updates via Email and WhatsApp (if enabled). You will receive alerts when:
                        <ol style="margin-left: 20px; margin-top: 5px;">
                            <li>Your token is generated.</li>
                            <li>There are 5 people ahead of you.</li>
                            <li>It is your turn to be served.</li>
                        </ol>
                    </div>
                </div>

                <div class="faq-item">
                    <div class="faq-question" onclick="toggleFaq(this)">
                        Can I cancel my token?
                        <span class="faq-icon">▼</span>
                    </div>
                    <div class="faq-answer">
                        Yes, you can cancel your pending token from the "Recent Activity" section in your Dashboard.
                        This helps us serve others faster!
                    </div>
                </div>
            </div>
        </div>

        <div style="margin-top: 20px; text-align: center; color: var(--text-muted); font-size: 0.9rem;">
            DigiToken Support System v2.0 (Sri Lanka)
        </div>

    </div>

    <nav class="dashboard-bottom-nav" aria-label="Dashboard navigation">
        <a class="dashboard-nav-item" href="dashboard.html">
            <span class="dashboard-nav-icon" aria-hidden="true">🏠</span>
            <span>Home</span>
        </a>
        <a class="dashboard-nav-item" href="notifications.html">
            <span class="dashboard-nav-icon" aria-hidden="true">🔔</span>
            <span>Alerts</span>
        </a>
        <a class="dashboard-nav-item active" href="help.html" aria-current="page">
            <span class="dashboard-nav-icon" aria-hidden="true">💡</span>
            <span>How it works</span>
        </a>
        <a class="dashboard-nav-item" href="profile.html">
            <span class="dashboard-nav-icon" aria-hidden="true">👤</span>
            <span>Profile</span>
        </a>
    </nav>

    <script src="assets/js/main.js"></script>
    <script>
        function toggleFaq(el) {
            el.parentElement.classList.toggle('active');
        }
    </script>
</body>

</html>