Suddenly cannot login to admin user

[Eysenor]

Not sure if this is a bug or something wrong with my instance but I just realised that I cannot login anymore into the auth_admin account. I did not do anything to the container, only updated unraid and restarted the server few times. The DB container is running fine.
I cannot see any issues in the logs, here are the logs:

{"timestamp":1784299492327,"level":"error","message":"SMTP email connection failed","errors":[{"name":"Error","message":"D0ED32C006150000:error:0A00010B:SSL routines:tls_validate_record_header:wrong version number:../../deps/openssl/openssl/ssl/record/methods/tlsany_meth.c:77:\n"}]}

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\ _/ \ _\ _\ _\ _\ _\ _\ \ _\ \ _\ _
// /_____/ // /_____/ //// /_____/ // ////

    ## Single Sign-On for Your Self-Hosted Universe ##

{"timestamp":1784299490418,"level":"info","message":"Starting VoidAuth Server"}
{"timestamp":1784299490685,"level":"info","message":"Connected to postgres database."}
{"timestamp":1784299491357,"level":"info","message":"API and GUI listening on port: 3000"}

When I try to login to the admin account it says that is invalid user or password but I did not change the password at any time. And I also realised that the SMTP is not working since I cannot send a reset link for the password. Not sure why SMTP is not working with proton mail, anyone else using proton mail?
Thanks!

[notquitenothing]

Not sure about why your SMTP connection is failing to proton mail, but you can generate a reset link for an account using the CLI voidauth generate password-reset [username-here] command. You can see docs for that here, and that should help you get back into your auth_admin account. If you can sign into a different admin account you can just go to the password resets admin page and generate a reset from there and it might be easier.

[Eysenor]

Thanks for the help, I missed that part of the docs. I managed to get the command work with some AI help. I'm on unraid and the console of the voidauth container kept closing as soon as it opened so I got this command to run:
docker exec VoidAuth node ./dist/index.mjs generate password-reset auth_admin
1ea05a054a3a93bf8c28a92f9f41e736f6cb43c111c3941f

It generated the password but still I cannot login to the auth_admin user with the new password. I would love to not have to rebuild everything from scratch. If I delete the container but keep the DB, would that help?

I get this log now:

{"timestamp":1784357718704,"level":"info","message":"Starting VoidAuth Server"}
{"timestamp":1784357718959,"level":"info","message":"Connected to postgres database."}
{"timestamp":1784357719584,"level":"info","message":"API and GUI listening on port: 3000"}
{"timestamp":1784357720653,"level":"error","message":"SMTP email connection failed","errors":[{"name":"Error","message":"D00D9EBE57140000:error:0A00010B:SSL routines:tls_validate_record_header:wrong version number:../../deps/openssl/openssl/ssl/record/methods/tlsany_meth.c:77:\n"}]}

[notquitenothing]

There is a bug in the password-reset CLI command. I am going to fix it now, I will update here when the fix is released.

[Eysenor]

Thanks a lot! Would be interesting to figure out why I cannot login any more without having changed the password but I have no idea what happened and how I could even replicate. Maybe when the reset link will work I can see if it is fixed or something else is actually broken.

[notquitenothing]

That fix is released, please let me know if you have any issues updating or trying to password-reset command again 😊

[Eysenor]

The CLI command now works and I managed to get the reset link and change my password. I could login but I lost all the proxyauth and OICD profiles. Looks like everything was lost but the admin user still shows that the email is verified so it must be the old one. At this point I will just recreate everything from scratch but it would be nice to know what happened.
The DB container logs are fine.

[notquitenothing]

If all of your database data was gone, I would suggest making sure that your DB is persisting data after shutdown/restart. VoidAuth doesn't really have a mechanism to just overwrite/clear the database like that (besides DB migration).