My n8n Cloud account is stuck with "connection lost n8n.122" — WebSocket failure and error 403. #22853
Description
Hello, my n8n Cloud account has been inaccessible for weeks with the error "connection lost n8n.122".
I analyzed it with browser tools and found serious errors such as:
Invalid WebSocket URL (/rest/push?...)
Requests blocked with 403
404 errors when trying to load workflow execution
This suggests that the account is corrupted and requires backend intervention (automatic workflow cleanup, or invalid session).
I have already tried contacting them and they redirected me to the community, but I can't even post there.
Account link: https://julianopera.app.n8n.cloud
Registration email: [email protected]
Please, I urgently need help to recover access.
Describe the problem/error/question
What is the error message (if any)?
Please share your workflow/screenshots/recording
(Select the nodes on your canvas and use the keyboard shortcuts CMD+C/CTRL+C and CMD+V/CTRL+V to copy and paste the workflow.)
⚠️ WARNING ⚠️ If you have sensitive data in your workflow (like API keys), please remove it before sharing.
Share the output returned by the last node
Debug info
core
- n8nVersion: 1.122.4
- platform: docker (cloud)
- nodeJsVersion: 22.21.0
- nodeEnv: production
- database: sqlite
- executionMode: regular
- concurrency: 5
- license: community
storage
- success: all
- error: all
- progress: false
- manual: true
- binaryMode: filesystem
pruning
- enabled: true
- maxAge: 168 hours
- maxCount: 2500 executions
client
- userAgent: mozilla/5.0 (macintosh; intel mac os x 10_15_7) applewebkit/537.36 (khtml, like gecko) chrome/116.0.0.0 safari/537.36
- isTouchDevice: false
Generated at: 2025-12-05T19:39:07.309Z}