[Bug / Issue]: ArcBox - unable to connect via Bastion

[jsporbert]

Jumpstart Solution

• Jumpstart ArcBox
• Jumpstart LocalBox
• Jumpstart Agora
• A specific Jumpstart scenario
• Jumpstart Drops
• Something else

What happened?

I deployed a new version of the arcbox for myself and for a customer as well. none of us are able to connect to the arcbox client VM with Azure Bastion

We get a "Login Failed" error.

We need a URL from you

https://jumpstart.azure.com/azure_jumpstart_arcbox/getting_started

Deployment Method

Azure Portal

Relevant log output.

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[janegilring]

Hi @jsporbert - could you share the zip-file which resides in the C:\ArcBox\Logs folder on the ArcBox-Client VM?