| copyright |
|
||
|---|---|---|---|
| lastupdated | 2024-08-01 | ||
| keywords | troubleshoot software, products, onboard, missing | ||
| subcollection | sell | ||
| content-type | troubleshoot |
{{site.data.keyword.attribute-definition-list}}
{: #ts-missing-products} {: troubleshoot}
If you expect to see a list of your products on the My products page in Partner Center, but instead see Getting started steps, you might be in the wrong account.
{: shortdesc}
When you go to the My products page in Partner Center, you see Getting started steps instead of a list of your products.
{: tsSymptoms}
This error typically occurs because no products are associated with the account you are accessing. {: tsCauses}
Make sure you are in the correct account by opening the account menu in the navigation bar and selecting the account where the product is located. {: tsResolve}