Snapshot Eligibility Issue + Tangem Wallet Connection Not Supported (Discord Support Compromised) #6158
Description
Hi ElizaOS team,
I’m trying to complete the AI16Z → ElizaOS migration, but I’m running into two major issues and Discord support has become unreliable due to impersonators. I need help from the real development team to determine the correct path.
My situation:
• I purchased AI16Z tokens on Oct 26 using my Phantom wallet.
• I then moved them to my Tangem wallet for safety.
• On Nov 11 (snapshot date), the tokens were held inside my Tangem wallet.
• The migration portal shows my Phantom wallet as “0 eligible” (expected since Phantom didn’t hold them during snapshot).
• I cannot connect my Tangem wallet to the migration portal because WalletConnect does not support Tangem.
• My Tangem wallet was created using key cards only, so I do not have a seed phrase to export into Phantom.
The Discord server is currently compromised — multiple impersonators posing as support are entering tickets and attempting to direct users to send tokens manually. Because of this, I cannot rely on Discord support or email responses that appear to be spoofed.
What I need from the real team:
- Confirmation of whether Tangem-held tokens during the snapshot are eligible for migration.
- Whether a manual backend whitelist update is possible so my Phantom wallet can perform migration safely.
- If not, what the official and safe method is for users whose eligible snapshot wallet cannot connect to the portal (Tangem case).
- Any announcements regarding potential whitelist updates or support for non-exportable wallets.
I have NOT sent my tokens anywhere and I have NOT interacted with any unofficial links. My tokens are safe. I’m only seeking official guidance from the verifiable team here on GitHub.
Thank you — I appreciate your time. I prefer to resolve this safely through GitHub to avoid Discord impersonation issues.