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Printers not found #570

Description

@DORIFUTO-DRIFT

Is there an existing issue for this problem?

  • I have searched the existing issues

Snapmaker_Orca Version

2.3.4

Operating System (OS)

Windows

OS Version

windows 10

Additional system information

Device Name DESKTOP-2BF8UCJ
Processor Intel(R) Pentium(R) CPU 4417U @ 2.30GHz 2.30 GHz
Installed RAM 16.0 GB
Storage 466 GB SSD Samsung SSD 870 EVO 500GB
Graphics Card Intel(R) HD Graphics 610 (128 MB)
Device ID 4AB65AA3-F66E-4626-AF16-99567DA0825E
Product ID 00325-81390-15229-AAOEM
System Type 64-bit operating system, x64-based processor
Pen and touch No pen or touch input is available for this display

Printer

snapmaker u1

How to reproduce

1 Open snapmaker orca
2 Will not connect any printers, but im signed into my account

Actual results

Image Image

Expected results

recognize printer and proceed

Project file & Debug log uploads

nothing can be done here

Checklist of files to include

  • Log file
  • Project file

Anything else?

the printers were working with no problems all day and I reset my computer and this happened and it wont even recognize the snapmaker brand at all to select them.

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