In Agora chat download attachment not open after download in above android 10 and getting this error

[ahsanrazapk]

Cannot retrieve length of file, path = '/storage/emulated/0/Android/data/******************/c190d880-ebb4-11ee-9182-7f051a87cb98.jpg' (OS Error: No such file or directory, errno = 2)

i try to add Manage external storage permission but it did not work

[xuchengpu]

Can you provide a copy of the log information? You can use adb pull /sdcard/android/data/{application package name}/{App Key}/core_log
Command fetch

[ahsanrazapk]

Hello, @xuchengpu Thanks for response, There are two files , easemob.log and em_msg.log